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Independent support. Every step of the way.

We Help Handle Your Claim. You Focus on What Matters.

Filing a claim in Indonesia can be complex, especially if you're dealing with it in a second language, under stress, or without the right contacts.

At Be Protected Indonesia, we help manage the process on your behalf. From the first notification to the final settlement, we're with you.

From Incident to Settlement, We're With You

Report the Incident​:

Notify Be Protected Indonesia or your insurer as soon as possible. Our team will guide you every step of the way to ensure a fast and smooth resolution.

Evaluation & Document: 

The insurer will request supporting documents and details. The sooner you provide complete information, the faster your claim can be assessed.

Insurer’s Decision:

The insurance company will confirm the approved compensation amount. We will keep you informed throughout the process.

Claim Settlement:

Once approved, the insurer will process your payment. We’ll make sure everything is followed up until the funds are received.

Real Clients. Real Claims. Real Support.

Expat client review BPI insurance Bali

"Compensation received in less than 1 month."

I had a great experience with BPI. My villa has been flooded during the last heavy rains in Bali in September 2025. BPI claims team has been very helpful to process the claim with the insurance company, and I received the compensation in less than 1 month. I really recommend their services to anyone who has property to insure in Indonesia. Since this claim I also purchased my health insurance and motorbike insurance with them. Thank you, BPI, for the great service

What Makes a Successful Claim

Report Immediately

Notify us as soon as the incident happens. Delays can affect your claim outcome.

Document Everything

Photos, receipts, police reports, medical records. The more evidence, the stronger your case.​​

Be Accurate

Provide clear and complete information. Incomplete reports slow everything down.

Stay Responsive

Reply quickly when your insurer or BPI requests documents or clarifications.

Know Your Policy

Understanding your cover before something happens avoids surprises when it matters most.

Claim Smart.

A successful claim starts before the incident happens. Follow these 3 principles and you give your claim the best possible chance of a fast, fair outcome.

Precise

Clarity is key: Provide clear and complete information — including dates, facts, and photos. The more accurate your report, the faster the insurer can act.

Honest

Transparency builds trust: Only report what truly happened. Being transparent helps avoid delays, investigations, or rejected claims.

Reactive

Time matters: Time is crucial. Respond quickly to requests for documents or clarifications to keep your claim on track.

Ready to Be Protected in Indonesia.

What to Know About Claims

Also Covered by Be Protected Indonesia

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